faq

Frequently asked questions

From private jets to VIP access, discover everything you need to know about Altoirage's bespoke services. If you can’t find your answer, our team is always available to assist.

Still have a questions in mind? Contact us directly!

Contact Us
What services does Altoirage offer?
How do I make a booking?
How far in advance should I make a booking?
Is Altoirage available worldwide?
What payment methods are available?
Who can use Altoirage?
Is Altoirage confidential?
Can I request a Non-Disclosure Agreement (NDA)?
Are refunds available?
Can Altoirage handle special requests?
Can you arrange private jet travel?
Do you offer luxury hotels & villas?
Can you book first-class flights?
Do you provide yacht charters?
What types of cars can I rent?
Can you arrange security services?
Do you offer personal shopping services?
Can I request last-minute bookings?
our process

How Altoirage works

1
Submit Your Request

To submit your inquiry, navigate to the destination or service page relevant to your request and click “Book Now” for faster assistance.

You will be connected with our Personal Assistants via WhatsApp, who are ready to process your request. If you do not use WhatsApp, you can also reach out via email at bookings@altoirage.com, where our dedicated team will assist you promptly.

2
Booking Confirmation

Once your inquiry is received, our team will confirm all details and provide a personalised quote outlining costs, availability, and any additional options.

After accepting the quote, we will process your invoice and secure payment. Once completed, your booking will be confirmed, and you will receive all necessary details for your service.

3
Experience Luxury

Experience LuxuryWith your booking confirmed, all that’s left is to enjoy your exclusive experience. Whether it’s a private jet, luxury villa, VIP event, or bespoke service, everything will be seamlessly arranged to perfection.

Throughout the duration of your experience—and beyond—our personal assistants remain at your disposal, ensuring every detail is flawless and every request is handled with the utmost care.